What’s Included vs
What’s Charged Separately
Included via
Creatio Marketplace
Creatio Marketplace
Velvetel Pulse package subscription:
Charged directly
by Velvetech
by Velvetech
Telephony and pay-per-use features:
Storage overages
SMS overages
Telephony plans (US & CA)
AI analytics usage
Optional SIP-based connectivity setup
Telephony Plans
Required for the Best Experience
$179.88 / per user / year
Velvetel Pulse delivers the best performance when used with Nationwide Dialing Plan (US & Canada)
This plan is purchased directly from Velvetech, not via Creatio Marketplace.
Includes:
Nationwide US & Canada dialing
Unlimited incoming and outgoing calls within Creatio
Optimized call quality and routing for Velvetel Pulse
Direct support from Velvetech
Alternative
SIP Trunk Connection
You already have
an active dialing plan
an active dialing plan
Your business operates
outside the US & Canada
outside the US & Canada
You can connect Velvetel Pulse via SIP Trunk using the Velvetel Connect application and your preferred VoIP provider.
Telephony costs in this case are defined by your VoIP vendor.
Usage-Based Add-On Costs
These charges apply only if you exceed package limits.
Pulse AI Analytics &
Transcription Usage
Transcription Usage
Pay-per-use from
$1.85 /hour
of call recordings*
$1.85 /hour
of call recordings*
Call analytics and AI chatbot includes:
AI-generated
call transcripts
call transcripts
Exportable text data
AI analytics:
- Call summaries
- Chapters
- Actions list extraction
- Post-call chatbot
*Charged in addition to the Ultimate AI package price
Storage
From
$20 /year
per additional 1 GB per user
$20 /year
per additional 1 GB per user
Included storage by package:
3 GB / user
2 GB / user
1 GB / user
SMS Notifications
Pay-as-you-grow
$0.0085 /sms
SMS messages exceeding monthly limits
$0.0085 /sms
SMS messages exceeding monthly limits
Included monthly SMS limits:
500 SMS / user
350 SMS / user
250 SMS / user
Need a Custom Setup?
If you have: