Exceptional Benefits
of Velvetel VoIP Telephony
Easy Inbound
and Outbound Calls
Effortlessly manage inbound and outbound calls with Velvetel’s cloud VoIP services to ensure crystal-clear communication and consistent customer experience.
200+ SMS
Included
Stay connected with SMS capabilities included in the Velvetel VoIP phone system, allowing your business to reach customers quickly and efficiently.
Knowledgebase
in Store
Create and access valuable resources with built-in knowledgebase functionality that will provide your team with support and insights when needed.
Excellent
Scalability
Velvetel Telephony system is your future-ready communication solution that offers excellent scalability and easily adapts to your growing business needs.
Features of Velvetel Telephony & VoIP Solutions
to Fuel Your Conversations
Nationwide Calls
With Velvetel's robust VoIP system, you can make nationwide calls effortlessly to support your team and allow them to stay connected without limits — whether they are remote or on-site.
Call Queue Management & Routing
Designed to deliver value for call center operations, Velvetel’s cloud VoIP services provide advanced call queue management and routing. Ensure that every customer reaches the right agent.
Call Reporting and Dashboarding
If you want to gain valuable insights into your communication performance, our product features detailed call reporting and dashboarding. It helps track metrics and make data-driven decisions.
Autodialer
As a cloud telephony service provider, we understand the importance of automating outbound calls and freeing up time for more critical tasks. Autodialer functionality is perfect for that.
Local Presence
Working with regional customers? Foster trust and better engagement with them by establishing a strong local presence — one of the key features of the Velvetel Telephony system.
Explore all the features and pricing options
for Velvetel’s VoIP telephony system
For Those Curious About
How VoIP Technology Works
Velvetel Telephony is a VoIP system that leverages the Internet instead of traditional phone lines. It converts analog voice signals into digital data packets, which are then transmitted through a broadband connection. And once these packets reach their destination, they are reassembled back into voice signals.
Thanks to the codec that compresses voice data, cloud VoIP services use less bandwidth than traditional telephony systems, which is more cost-effective. Besides this benefit, Velvetel Telephony adds more flexibility as it works with smartphones, laptops, or VoIP-enabled desk phones so you can communicate from anywhere.