Powerful Components
of Your Smart Contact Center with AI
Phone System
Integration
The Velvetel Pulse solution seamlessly integrates with the phone system you use to ensure a smooth communication process and call management automation across all channels within your call center.
Unified
Contact Center
If you’re looking for a robust contact center management system, Velvetel Pulse is here to manage customer interactions across multiple channels in one unified platform and provide consistent service.
Conversation
Intelligence
Artificial intelligence works wonders for call centers, providing insights from recorded calls to enhance team performance, optimize customer interactions, and drive better decision-making.
AI Call
Analytics
Call analytics based on AI technology is an integral component of our platform that automatically assesses call quality, extracts key insights, and tracks vital metrics for continuous improvement.
Leverege Velvetel Pulse today
to start with an AI-based contact center.
Velvetel Telephony
You get a seamless telephony platform integrated into your contact center for reliable, high-quality voice communication and efficient call handling.
AI-Charged Analytics
A robust call analytics tool integrated into the platform and designed to scrutinize call data in real time for improved customer interactions and team performance.
Advanced Reports
Detailed, customizable reports that offer deep insights into call metrics, agent performance, customer trends, and more to equip you with the right knowledge.
Customized Dashboards
Going hand in hand with a call analytics system, dashboards will help you visualize key data and give a comprehensive view of your core operations.
Intelligent Call Scripts
AI-driven call center scripts serve as a magic wand for agents, adapting in real time to responses and ensuring consistent and effective communication.
Smart Call Management
A perfect solution for companies dealing with lots of calls that provides automated call management and boosts the efficiency of contact centers.
Elevate Productivity Across the Board
Flexible Subscriptions
to Help You Shoot a Goal
Pro
You get a seamless telephony platform integrated into your contact center for reliable, high-quality voice communication and efficient call handling.
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A robust call analytics tool integrated into the platform and designed to scrutinize call data in real time for improved customer interactions and team performance.
LEARN MOREUltimateAi
Detailed, customizable reports that offer deep insights into call metrics, agent performance, customer trends, and more to equip you with the right knowledge.
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